{trans("Ticket History")} {if $ticket.state != 2} {trans("New Note")} {trans("New Message")} {/if}
{counter start=0 skip=1 print=false assign=msgidx} {foreach from=$ticket.messages item=message} {if isset($message.customerid) && isset($message.subject)} {counter print=false} {else} {counter print=false} {/if} {/foreach}
{$message.createtime|date_format:"%Y/%m/%d %H:%M"} {trans("From:")}
{trans("Subject:")}
{if $message.customerid} {$message.customername} {elseif $message.userid} {$message.username} {elseif $message.mailfrom} {$message.mailfrom|escape} {else} {$ticket.requestor|escape} {if $ticket.requestoremail} <{$ticket.requestoremail|escape}> {/if} {/if}
{$message.subject|escape}
{if $message.attachment} {trans("Open attachment")} {/if} {trans("Details")} {if $msgidx > 0} {trans("Delete")} {/if} {if $ticket.state != 2} {trans("Answer")} {/if}
{$message.body|escape|replace:"\n":"
"}
{$message.createtime|date_format:"%Y/%m/%d %H:%M"} {trans("From:")} {$message.username} {trans("Delete")}
{$message.body|escape|replace:"\n":"
"}
{if $ticket.prev_ticketid neq NULL} ««« {trans("Previous ticket")} {else} ««« {trans("Previous ticket")} {/if}     {if $ticket.next_ticketid neq NULL} {trans("Next ticket")} »»» {else} {trans("Next ticket")} »»» {/if}