{t a=$ticket.ticketid|string_format:"%06d"}Ticket No. $a{/t}
{trans("Subject:")}
{trans("Submitter:")}
{if !$ticket.customerid} {$ticket.requestor|escape} {if $ticket.requestoremail} <
{$ticket.requestoremail}
> {/if}
{/if}
{if $customerlist}
{trans("- select customer -")}
{foreach from=$customerlist item=c}
{$c.customername|truncate:"45":"..."} ({$c.id|string_format:"%04d"})
{/foreach}
{else} {if $ticket.customername}
{$ticket.customername|truncate:"45":"...":true}
{/if} {/if}
{trans("Search")} »»»
{trans("Ticket date:")}
{$ticket.createtime|date_format:"%Y/%m/%d %H:%M:%S"}
{trans("Uptime:")}
{$ticket.uptime}
{trans("Categories:")}
{foreach from=$categories item=category}
0}CHECKED{/if}>
{$category.name}
{/foreach}
{trans("Owner:")}
{if $ticket.owner==0}
- {trans("select user")} -
{/if} {foreach from=$userlist item=item}
{$item.name}
{/foreach}
{trans("Queue:")}
{foreach from=$queuelist item=item}
{$item.name}
{/foreach}
{trans("Status:")}
{trans("new")}
{trans("opened")}
{trans("resolved")}
{trans("dead")}
{trans("Cause:")}
{trans("unknown/other")}
{trans("customer's side")}
{trans("company's side")}
{trans("Submit")}
{trans("Cancel")}