## Reading mail

- Viewing a message
- Viewing and downloading attachments
- Displaying full headers
- Replying
- Forwarding
- Adding contacts
- Saving messages to a folder
- Printing
- Deleting a message
- Reporting a message as spam

## Viewing a message

To view a message

- Click its Subject in the list of messages.

## Viewing and downloading attachments

Attachments are listed in the header area at the top of the message. Attachments are marked with the paper clip icon.

To open an attachment

- Click the file name.

To download an attachment

1. Open the attachment.
2. In the application that opens the attachment, save a copy of the attachment to your computer.

## Displaying full headers

When you are viewing a message, the header section at the top of the message displays a standard set of headers including the message Subject, From, To, Cc, Date, and Attachments (if there are any). It is possible to show the full set of headers in the message, which includes a complete list of all routing from the message source to your Inbox, along with all other headers. These full headers may be useful in troubleshooting.

To display full headers

- In the top right corner of the message, click Show Full Headers.

To cancel full headers

- In the top right corner of the message, click Show Filtered Headers.

## Replying

1. On the menu bar, click Reply or Reply All.
   - Reply. Sends a reply to the address or addresses in the To field.
     or
   - Reply All. Sends a reply to the addresses in the To and Cc fields.
2. Proceed as for sending mail.

In either case the reply is not sent immediately. Instead, you are placed in the message composer with the addresses filled in.

You can control the message format and other features of your replies. The Reply settings allow you to select:

- Whether or not to include headers
- Whether or not to include attachments
- Whether to place your signature above or below the replied to text
- Whether or not to remove the signature from the replied to text

## Forwarding

1. On the menu bar, click Forward.
2. Proceed as for sending mail.

You can control whether to forward messages as inline text or as attachments. For more information, see Settings.

## Adding contacts

When you are reading a message, you can add the sender to your list of contacts.

To add a contact

- Drag the contact's email address from the From field to the Contacts folder.

  or

- To the right of the From field, click Add.

To add multiple contacts from a message

- On the menu bar, click More Actions, and then select Extract. Alpine extracts everything in the message that is in the format of an email address and presents a list of contacts. You can confirm each contact.

To finish adding a contact

1. Enter the contact information:
   - Nickname. A short name that you can use for quick addressing. If you type the nickname instead of the full display name or email address, Alpine will offer a list of matching choices from your contacts list and the University of Washington directory. You can select the contact from the list.
   - Display Name. The name that appears in the message header.
   - Email. The contact's email address.
   - Notes. Any text you want. Used only by you.
   - Fcc folder. A folder that will receive copies of all messages that you send directly to this contact.
2. Click Add to commit the contact to your address book.

## Saving messages to a folder

You can move or copy messages to folders. Moving a message removes it from the Inbox while creating a copy in the designated folder. Copying a message leaves the message in the Inbox while creating a copy in the designated folder.

1. On the menu bar, locate the Move or Copy button. Skip this step if the one you want is already displayed. If necessary, click the button and pull down the menu to select Move or Copy.
2. On the menu bar, click to Folder and select the target folder from the list, or select More Folders to see a list of all folders. If you select More Folders, click the target folder in the list, and then click Copy or Move.

## Printing

To print a message

- In the area above the menu bar on the right click Print.

## Deleting a message

1. On the menu bar, click Delete.

When you click Delete, the message you are viewing is moved to the Trash folder and you will be viewing the next message in your Inbox.

## Reporting a message as spam

If you are reading a message that you think should have been identified by the spam detection processes but wasn't, you may submit it for review, which may help improve the effectiveness of spam detection.

To report spam

1. On the menu bar, click Report Spam. A copy of the message is sent to the University of Washington spam detection process and the message is moved to your Junk folder.