{if $previous_issue or $next_issue} {/if} {if $quarantine && $quarantine.iqu_status > 0}
{t}This Issue is Currently Quarantined{/t} {include file="customer/$customer_backend_name/quarantine.tpl.html"}
{if $core.current_role > $core.roles.customer && $quarantine.iqu_expiration != ''} {t 1=$quarantine.time_till_expiration}Quarantine expires in %1{/t}
{/if} {t 1="faq.php" escape=no}Please see the FAQ for information regarding quarantined issues.{/t} {if $core.current_role > $core.roles.developer}

{/if}
{/if} {if $project_auto_switched|default:0 == 1}
{* XXX the same logic also present in update controller *} {t 1=$old_project 2=$core.project_name}Note: Project automatically switched from '%1' to '%2'.{/t}
{/if} {if $issue.iss_access_level != 'normal'}
{t}Note{/t}: {t 1=$access_level_name}This issue has an access level of %1. Access to view this issue is restricted.{/t}
{/if}
{if $core.current_role > $core.roles.reporter} {/if} {if $core.current_role > $core.roles.customer} {/if}
{t}Issue Overview{/t} (ID: {$issue.iss_id})
{if $issue_access.change_access} [ {t}Change Access{/t} ] {/if} {if $issue_access.clone_issue} [ {t}Clone Issue{/t} ] {/if} {if $core.current_role > $core.roles.customer} [ {t}Edit Reporter{/t} ] [ {t}Edit Authorized Replier List{/t} ] [ {t}Edit Notification List{/t} ] {/if} [ {t}History of Changes{/t} ]
{foreach $grid[0] as $row} {/foreach}
{$row.title} {if array_key_exists('data', $row)} {$row.data|escape:"html"} {elseif $row.field|default:'' == 'reporter'} {$issue.reporter|escape:html} {if !$issue.reporter_status_active} ({$issue.reporter_status}) {/if} {elseif $row.field|default:'' == 'product'} {if $issue.products|@count > 0} {$issue.products[0].product} {$issue.products[0].version} {/if} {elseif $row.field == 'customer_0'} {$issue.customer.name} ({t}Complete Details{/t}) {elseif $row.field == 'percentage_complete'}
 {$row.percent} %
{elseif $row.field == 'priority'} {if $row.pri_icon > 0} {/if}{$row.pri_title|escape:"html"} {/if}
{foreach $grid[1] as $row} {/foreach}
{$row.title} {if in_array($row.field|default:'', array('iss_created_date', 'iss_updated_date'))} {$row.data|timeago} {elseif array_key_exists('data', $row)} {$row.data|escape:"html"} {elseif $row.field|default:'' == 'notification_list'} {if $subscribers.staff != ''}{t}Staff{/t}: {$subscribers.staff|replace:"<":"<"|replace:">":">"}{/if} {if $subscribers.staff != '' and $subscribers.customers != ''}
{/if} {if $subscribers.customers != ''}{t}Other{/t}: {$subscribers.customers|replace:"<":"<"|replace:">":">"}{/if} {elseif $row.field|default:'' == 'associated_issues'} {section name="i" loop=$issue.associated_issues_details} {strip} #{$issue.associated_issues_details[i].associated_issue} {if not $smarty.section.i.last},{/if} {/strip} {sectionelse} {t}No issues associated{/t} {/section} {elseif $row.field|default:'' == 'expected_resolution'} {if $issue.iss_expected_resolution_date == 0} {t}No resolution date given{/t} {else} {$issue.iss_expected_resolution_date|escape:"html"} {/if} {elseif $row.field|default:'' == 'duplicates'} {if $issue.iss_duplicated_iss_id} {t}Duplicate of{/t}: #{$issue.iss_duplicated_iss_id} {/if} {if $issue.duplicates_details|@count > 0} {if $issue.iss_duplicated_iss_id}
{/if} {t}Duplicated by{/t}: {section name="i" loop=$issue.duplicates_details} {strip} #{$issue.duplicates_details[i].issue_id} {if not $smarty.section.i.last}, {/if} {/strip} {/section} {/if} {elseif $row.field|default:'' == 'authorized_repliers'} {if $issue.authorized_repliers.users|@count > 0} {t}Staff{/t}: {section name="replier" loop=$issue.authorized_repliers.users} {strip} {$issue.authorized_repliers.users[replier].replier|replace:"<":"<"|replace:">":">"} {if $smarty.section.replier.last != 1}, {/if} {/strip} {/section}
{/if} {if $issue.authorized_repliers.other|@count > 0} {t}Other{/t}: {section name="replier" loop=$issue.authorized_repliers.other} {strip} {$issue.authorized_repliers.other[replier].replier|replace:"<":"<"|replace:">":">"} {if $smarty.section.replier.last != 1}, {/if} {/strip} {/section} {/if} {elseif $row.field|default:'' == 'customer_1'} {t}Support Level{/t}: {$issue.contract.support_level} {if $issue.contract.options_display|default:''}
{t}Support Options{/t}: {$issue.contract.options_display|default:''} {/if} {if $issue.customer.is_per_incident}
{t}Redeemed Incident Types{/t}: {strip} {foreach from=$issue.redeemed_incidents item=incident_details name=incident_loop} {if $incident_details.is_redeemed == 1} {if not $smarty.foreach.incident_loop.first}, {/if}{$incident_details.title} {assign var=has_redeemed_incident value=1} {/if} {/foreach} {/strip} {if $has_redeemed_incident != 1}{t}None{/t}{/if} {/if} {/if}
{t}Summary{/t} {$issue.iss_summary|escape:"html"}
{t}Description{/t}
[ {get_display_label element_name="issue_description"} ] [ {t}plain text{/t} ]
{$issue.iss_description|textFormat:$issue.iss_id}
{if $issue_access.update} {/if} {if $core.app_setup.support_email == 'enabled' and $ema_id != ''} {if $core.current_role >= $core.roles.standard_user} {elseif $core.current_role == $core.roles.customer} {if $is_user_notified != 1} {/if} {/if} {/if} {if $core.current_role > $core.roles.customer} {if $issue_access.change_assignee} {if $is_user_assigned == 1} {else} {/if} {/if}
{if not $issue.sta_is_closed} {if $issue.duplicates == ''} {if $issue.iss_duplicated_iss_id} {else} {/if} {/if} {/if}
{/if}
{if $is_user_authorized != 1} {/if} {if $is_user_notified != 1} {/if} {if $core.has_crm|default:'' != '' && $issue.customer|default:'' != '' && $issue.contract.is_per_incident} {/if}  
{if $statuses != ''} {include "error_icon.tpl.html" field="new_status"} {/if}